Terms of Service

1. Acceptance of Terms

Welcome to Edo Japan. These Terms of Service ("Terms") govern your use of our website, mobile application, and food delivery services. By accessing or using our services, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our services.

2. Description of Services

Edo Japan provides online food ordering and delivery services, including:

• Online menu browsing and food ordering
• Food preparation and delivery services
• Customer support services
• Catering services for events
• Franchise opportunities

3. User Obligations

3.1 Account Registration

You may be required to create an account to access certain services. You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account.

3.2 Accurate Information

You agree to provide accurate, current, and complete information when placing orders or creating accounts. You must promptly update any changes to your information.

3.3 Prohibited Uses

You agree not to:

• Use our services for any illegal or unauthorized purpose
• Violate any laws in your jurisdiction
• Transmit any harmful or malicious code
• Attempt to gain unauthorized access to our systems
• Interfere with or disrupt our services

4. Orders and Payment

4.1 Order Acceptance

All orders are subject to acceptance by Edo Japan. We reserve the right to refuse or cancel any order for any reason, including but not limited to product availability, errors in pricing, or suspected fraudulent activity.

4.2 Pricing and Payment

All prices are listed in Canadian dollars and are subject to change without notice. Payment must be made at the time of ordering through our accepted payment methods. You are responsible for any applicable taxes and delivery fees.

4.3 Delivery

Delivery times are estimates only and may vary due to weather, traffic, or other factors beyond our control. Risk of loss and title for products pass to you upon delivery.

5. Intellectual Property

5.1 Our Content

All content on our website and mobile application, including but not limited to text, graphics, logos, images, and software, is the property of Edo Japan or our licensors and is protected by copyright, trademark, and other intellectual property laws.

5.2 Limited License

We grant you a limited, non-exclusive, non-transferable license to access and use our services for personal, non-commercial purposes only. You may not modify, distribute, transmit, display, perform, reproduce, publish, license, create derivative works from, transfer, or sell any content obtained from our services.

5.3 Trademarks

"Edo Japan" and our logos are registered trademarks. You may not use our trademarks without our prior written consent.

6. Limitation of Liability

6.1 Disclaimer of Warranties

Our services are provided "as is" and "as available" without any warranties of any kind, either express or implied. We disclaim all warranties, including but not limited to warranties of merchantability, fitness for a particular purpose, and non-infringement.

6.2 Limitation of Damages

To the maximum extent permitted by law, Edo Japan shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or other intangible losses, resulting from your use of our services.

6.3 Maximum Liability

Our total liability to you for any claim arising out of or relating to these Terms or our services shall not exceed the amount you paid us in the twelve months preceding the claim.

7. Indemnification

You agree to defend, indemnify, and hold harmless Edo Japan and its officers, directors, employees, and agents from any claims, liabilities, damages, losses, and expenses, including reasonable attorney's fees, arising out of or in any way connected with your use of our services or violation of these Terms.

8. Privacy

Your privacy is important to us. Our collection and use of personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference. Please review our Privacy Policy to understand our practices.

9. Food Safety and Allergies

9.1 Food Safety

We take food safety seriously and follow all applicable food safety regulations. However, you acknowledge that there are inherent risks associated with food preparation and delivery.

9.2 Allergen Information

We provide allergen information where possible, but cannot guarantee that our food is free from allergens. If you have food allergies or dietary restrictions, please inform us when placing your order and consult with our staff.

10. Termination

We may terminate or suspend your access to our services immediately, without prior notice, for any reason, including but not limited to breach of these Terms. Upon termination, your right to use our services will cease immediately.

11. Governing Law and Dispute Resolution

11.1 Governing Law

These Terms are governed by and construed in accordance with the laws of Canada and the province where our services are provided, without regard to conflict of law principles.

11.2 Dispute Resolution

Any disputes arising out of or relating to these Terms or our services shall be resolved through binding arbitration in accordance with the rules of the applicable arbitration association. The arbitration shall be conducted in English in Canada.

11.3 Class Action Waiver

You agree that any arbitration or legal proceeding shall be conducted on an individual basis only and not as part of a class, collective, or representative action.

12. Changes to Terms

We reserve the right to modify these Terms at any time. We will provide notice of material changes by posting the updated Terms on our website. Your continued use of our services after such changes constitutes acceptance of the new Terms.

13. Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary so that these Terms will otherwise remain in full force and effect.

14. Entire Agreement

These Terms, together with our Privacy Policy and any other legal notices published by us, constitute the entire agreement between you and Edo Japan regarding the use of our services.